Mountain Interactive's No Refund Policy

At Mountain Interactive, we uphold a strict no refund policy for all digital products and services. Due to the nature of digital goods, once a purchase is made, it is considered final and non-refundable.

Why We Have a No Refund Policy

• Instant Access: Digital products are delivered immediately upon purchase, making returns impossible.

• Intellectual Property Protection: Once a digital item is accessed, it cannot be "unused" or "returned."

• Fairness to Sellers: Many of our products are created by community contributors who rely on sales for their work.

• Fraud Prevention: A strict refund policy helps protect against unauthorized transactions and abuse.

Exceptions to Our No Refund Policy

While we maintain a strict no refund policy, Mountain Interactive may issue refunds under the following limited circumstances:

• Duplicate Purchases: If you accidentally purchase the same product more than once.

• Technical Problems: If you experience a verified technical issue preventing access to your purchased content.

How to Request a Refund for Eligible Cases

If your situation meets the above criteria, you may submit a refund request by contacting our support team at support.mountaininteractive.com. Each request will be reviewed on a case-by-case basis.

Chargeback Policy

Unauthorized chargebacks will result in an immediate termination of your account. Any fraudulent disputes may lead to a permanent ban from Mountain Interactive. Mountain Interactive will use any and all data from your account to respond to chargebacks.

By making a purchase on our platform, you acknowledge and accept this No Refund Policy. For questions or concerns, please reach out to our support team.